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US Office: Obsium, 6200,
Stoneridge Mall Rd, Pleasanton CA 94588 USA

Kochi Office: GB4, Ground Floor, Athulya, Infopark Phase 1, Infopark Campus Kakkanad, Kochi 682042

+91 9895941969

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Microsoft 365 Managed Services

Microsoft 365 Managed Services

Microsoft 365 managed services for teams that want their tenant actually managed, not just monitored. We run your Exchange Online, Teams, SharePoint, Entra ID, Intune, and Defender 365 day-to-day so you’re not reading the Microsoft docs at midnight when a Conditional Access policy locks out half your workforce.

Senior M365 cover
without the helpdesk lag.

Exchange & Teams Administration
Entra ID & Identity Management
SharePoint & OneDrive Governance
Intune & Device Management
Defender 365 & Security Monitoring
Compliance & Purview

M365 environments that don't surprise you

We've managed Microsoft 365 tenants for healthcare, professional services, and SaaS teams. Some were freshly migrated, some had been running on defaults for five years. Either way, we leave the admin team with a tenant they can explain to an auditor.

Microsoft 365 managed services without the helpdesk theatre.

Most M365 support contracts are helpdesk tickets with SLAs measured in business days. A Conditional Access policy breaks MFA for half your workforce at 8am on Monday, and the ticket sits in a queue until Tuesday afternoon. Meanwhile, your team is logging in without MFA because the IT desk said it was fine.

We work differently. You get a named team of senior M365 engineers who know your tenant, configured it, and are reachable when something breaks. Changes go through change control in plain English so you can see what’s being touched and why. Security posture is reviewed monthly, not annually.

And we stay on top of the Microsoft roadmap so you don’t have to. When a new Entra ID feature reduces your attack surface, or when a deprecated policy needs replacing before it becomes a compliance gap, we handle it. You find out in the monthly review, not in an emergency meeting.

Proactive, Not Reactive

We monitor tenant health, check security alerts, and review policy drift before it causes an incident. Most issues we fix before you know they existed. The ones we can't prevent get resolved faster because we already know the tenant.

Identity-First Security

Conditional Access, Privileged Identity Management, and MFA enforcement are the foundation of everything we configure. Email and endpoint security matters, but if the identity layer isn't right, nothing else is.

Governance Built In

Retention labels, DLP policies, eDiscovery holds, and external sharing controls are configured from day one, not scrambled together before an audit. Your legal and compliance team will have something to show the auditor.

Same Engineers, Every Time

The engineers who configured your tenant are the ones managing it. You're not re-explaining your Conditional Access policies to a new support tech every quarter. When something needs a judgment call, the person making it already knows the context.

What teams say after switching to our M365 managed services

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Microsoft 365 Managed Services FAQs

Day-to-day management of Exchange Online, Teams, SharePoint, Entra ID, Intune, and Defender 365, plus monthly compliance score reviews, licensing management, and security alert triage. We also handle change requests (new policies, Conditional Access updates, device enrolment) with a documented change log. Scope is agreed before we start and adjusted as your needs change.

For Severity 1 issues (MFA lockouts, email delivery failures, Conditional Access blocking production systems), we aim to have a senior engineer engaged within 30 minutes. Most M365 incidents are resolved in under two hours once the right person is looking at them. We don’t route everything through a helpdesk first.

Yes. We cover the full stack: Exchange and Teams for productivity, Entra ID and Intune for identity and device management, and Defender 365 and Purview for security and compliance. They’re not separate products in practice. A Conditional Access policy change touches identity, device compliance, and email security simultaneously. The same team needs to understand all three.

Yes. We’ve managed M365 tenants for healthcare (HIPAA), financial services (FCA, SOC 2), and professional services firms under ISO 27001. Retention policies, eDiscovery, audit log retention, DLP, and data residency settings are all configured against your specific compliance requirements. If your framework requires specific Microsoft licence tier features (Purview Information Protection, Defender for Identity), we’ll flag that during the baseline audit.

We review your active licences against actual usage quarterly and flag anyone on E3 who only needs F3, or E5 security features being paid for but not deployed. Most clients find 10 to 20 percent in licence savings within the first review. We don’t receive any referral fees from Microsoft, so our licence recommendations are based on what your users actually do.