Category: Glossary

An IDP is a self-service layer that abstracts infrastructure complexity, enabling developers to deploy and manage applications independently.

Incident management is the process of detecting, responding to, and resolving service disruptions to restore normal operations as quickly as possible.

Toil is the kind of work tied to running a production service that is manual, repetitive, automatable, and grows linearly with service size.

A runbook is a documented set of procedures for handling specific operational tasks or incidents, enabling consistent and efficient response.

Chaos engineering is the practice of intentionally injecting failures into a system to test its resilience and uncover weaknesses before real incidents occur.

A blameless postmortem is a structured review of an incident that focuses on understanding what happened and preventing recurrence without assigning blame.

An error budget is the maximum amount of unreliability a service can tolerate within its SLO, used to balance feature velocity with reliability.

Amazon RDS is a managed service that simplifies deploying, operating, and scaling relational databases in the cloud.

Serverless computing is a cloud execution model where the provider manages all infrastructure and you pay only for the compute time your code uses.

Secrets management is the practice of securely storing, accessing, distributing, and rotating sensitive credentials like API keys and certificates.